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UPDATED RESUME

Jonah D. Martin

Roanoke, VA
Phone: 276-252-2874
Email: jdsmygamer62@gmail.com
Portfolio: designrightwebman58.blogspot.com

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Professional Summary

Medical Billing and Coding Specialist with training in healthcare insurance claims processing, CPT and ICD coding, and HIPAA compliance. Experienced in customer service, account management, and administrative support. Skilled in CMS-1500 and UB-04 claim forms, EOB processing, and medical billing systems. Strong ability to multitask and maintain accuracy in fast-paced healthcare environments.

Skills

• Medical Billing and Coding
• CMS-1500 and UB-04 Insurance Claims
• CPT Coding
• ICD-9 / ICD-10 Coding
• HCPCS Level II Coding
• HIPAA Compliance
• Medisoft Billing System
• Insurance Processing (Medicare, Medicaid, Tricare, ChampVA)
• Microsoft Office (Word, Excel, Outlook)
• Customer Service and Account Management
• Data Entry and Typing (45 WPM)

Professional Experience

Freelance Web Designer

Self-Employed | 2019 – Present

• Design and maintain websites for small businesses and personal projects
• Manage website content, layout design, and technical updates
• Provide troubleshooting and technical support

Customer Service Representative

Results Companies | 2017 – 2019

• Handled inbound and outbound calls assisting customers with billing and account issues
• Troubleshot devices and resolved technical problems
• Maintained customer records and account information

Customer Service Representative

Startek | 2006 – 2007

• Assisted customers with billing inquiries and technical support
• Managed customer accounts and resolved service issues

Billing and Coding Specialist (Externship)

All Walks of Life Mental Health Clinic | 2011

• Processed medical claims electronically through EDI systems
• Verified payments and processed Explanation of Benefits (EOBs)
• Maintained billing spreadsheets for clinicians including procedure codes and billing amounts
• Answered phones, scheduled appointments, and performed administrative duties

Cook

Chatmoss Country Club | 2003 – 2007

Textile Worker

Tultex / VF Knitwear | 1990 – 2003

Education

Medical Billing and Coding Certificate
TESST College of Technology | 2011

Martinsville High School
General Academic Studies

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Resume updated 2026 | Jonah D. Martin